Product Specialist - Influencer Marketing

Meltwater

📍 Sydney & Melbourne, Australia

💻 Full-time

💰 Not provided

In this exciting role, you will be the trusted advisor to both Meltwater’s existing customer base and our internal Client Success (CS) team on all things Influencer Marketing.

Meltwater has recently bolstered our tech stack through key acquisitions in the social media landscape, our most important addition is Influencer Marketing and Authentication platform Klear.

In the past 12 months alone we’ve integrated Klear, Owler and Linkfluence and see these acquisitions as a pathway to further growth in the Australian market by focusing on how our clients can leverage social media data.

Now is the time to bring in experienced and growth-minded people who have a passion for consulting clients on their Influencer Marketing strategy as well as a flare for sales and marketing.

To be successful in this role, you will be passionate about the products you represent, have a strong focus on delivering a best in class client experience and be driven to hit your monthly/quarterly targets by upselling and cross-selling our Influencer Marketing platform into our existing clients.

This position can be based in Sydney or Melbourne and will report into the Growth Executive Team Leader for Australia.

You can expect to:

• Be our products expert in Influencer Marketing and manage upsell and cross sell opportunities for your product suite

• Partner with the local Australian CS team to drive revenue growth within existing customer accounts and achieve your monthly sales target

• Consult and understand a client’s Influencer Marketing needs and challenges to effectively communicate how Meltwater’s product suite can address the client's strategy

• Be plugged into Meltwater’s global Centre of Excellence (COE) for Influencer Marketing and Social Media Engagement, this includes cross-region collaboration and training from our most knowledgeable staff across the world

To be successful you have:

• 2 + years of Influencer Marketing industry experience in a B2B environment

• A track record of sales success in a fast-paced environment and willingness to continue to succeed

• Influence and negotiation ability coupled with flexibility and resilience

• Well organised individual, and able to work independently

• Proactive self-starter with a positive attitude

• Enthusiastic team player who is inquisitive and eager to learn

• Bachelor’s degree (preferred)

• Full Australian working rights

About Meltwater

With 20 years of experience in the field of online media monitoring, Meltwater is a global leader in media intelligence and social analytics SaaS solutions - helping to bridge the gap between Public Relations, Communications, and Marketing departments with an all-in-one solution powered by AI-driven insights. Through Meltwater's platforms, our clients are well equipped to stay on top of billions of online conversations and extract relevant insights - allowing them to strategically manage their brands and stay ahead of their competition. Over 30,000 of the world’s most respected brands rely on Meltwater to help inform their marketing & communications strategies and executive decision making. With over 55 offices and 2,000 employees worldwide, Meltwater is a truly global partner offering best-in-class support through our local customer success teams.

Our Belief in People

For almost 20 years, Meltwater has maintained a very unique culture based on a foundation and belief in people and the potential they possess, regardless of experience. Our motto? When you have the right people in the right working environment, great things happen. There are 2,000 members of the Meltwater family residing in 55 offices across 25 countries around the world. No matter what office you’re in, you’ll be surrounded by the best colleagues you’ve ever had.

Meltwater employees embody the work-hard, play-hard spirit through our 3 core values - Moro (fun), Enere (number one) and Respekt (respect). These founding principles stem from our Norwegian roots and are why Meltwater has been named a Great Place to Work in several markets across the globe. We have high energy, open concept offices that thrive on teamwork and collaboration. We ensure our employees have easy access to management and learn quickly from those around them.

At Meltwater, the average isn’t good enough. Our goal is to build a groundbreaking company where our people aspire to exceed their personal expectations. We only promote our leadership team from within the company, and our goal is to facilitate your long-term professional growth.

We keep our entrepreneurial spirit alive within every team and every department — delighting in hard work and relishing the feeling of accomplishment that comes with it.

Culture

Our values are at the core of our culture, and they can be summed up by the acronym MER, which means more in Norwegian. These values are our commitment to our employees and our customers.

• Moro [‘mo(·)ro]
  Norwegian for “Fun.” We believe that in order to become successful as a whole, we should all enjoy ourselves. That’s why we promote a fun, collaborative working environment.

• Enere [‘e nðr’e]
  Norwegian for “Number One.” At Meltwater, average isn’t good enough. Our goal is to build a groundbreaking company supported by a thriving culture in which our people aspire to exceed their personal expectations.

• Respekt [re’spekt]
  Norwegian for “Respect.” We believe it matters how a company or an individual becomes number one. Striving to be the best doesn’t mean sharp elbows: we should all treat our colleagues and customers with respect and humility.

• MER
  An acronym for Moro, Enere and Respekt, which creates the Norwegian word “More.” We celebrate our victories without losing our drive to improve — whether in reaching personal goals or corporate milestones. Though simple on the surface, our values guide us in everything we do, from how we prioritize our objectives and make decisions to how we clarify expectations and measure our success.