Scrunch Labs

Prompts

Search is no longer a single query. It's a dialogue. Users refine, explore, and offload thinking to AI in real time. This changes how intent forms, how decisions are made, and how many chances a brand has to show up.

Longer queries in Google AI Mode vs. traditional search

Queries in AI Mode are three times longer than traditional search queries. Users are no longer typing keywords—they're asking full questions, providing context, and describing intent in natural language. This fundamentally changes what it means to "optimize" for search: content needs to match conversational intent, not just keyword density.

Average query length: traditional vs. AI Mode (words)

Traditional search4.0
AI Mode12.0
1.7
Avg. messages per ChatGPT conversation

The average ChatGPT conversation is surprisingly short—just 1.7 messages. Most interactions are transactional: a user asks, gets an answer, and leaves. This reinforces the importance of getting the right answer—and the right source citation—in the very first response. Brands that show up early in a conversation win the entire session.

ChatGPT sessions by conversation length

1–2 messages62%
3–5 messages25%
6+ messages13%
14 min
↑ Median: 7.4 min
Average session duration

ChatGPT users spend an average of 14 minutes per session—with a median of 7.4 minutes, indicating a long tail of deep-work sessions pulling the average up. This dwell time far exceeds typical Google searches, which average under one minute. AI platforms are becoming extended work environments, not just quick-lookup tools.

Avg. session duration by platform (minutes)

ChatGPT (avg)14.0
ChatGPT (median)7.4
Google Search0.9
51.6%
↑ Shift from 2024
Interactions are "Asking"—seeking advice or information

More than half of all ChatGPT interactions are now classified as "Asking"—users seeking information, recommendations, or guidance. This is the highest-value use case for brand visibility. When users ask for product recommendations, service comparisons, or topic explanations, being the cited source shapes the outcome.

ChatGPT interaction types (2025)

Asking (info/advice)51.6%
Creating/editing24%
Coding/debugging15%
Summarizing/other9.4%
68%
LLM interactions are multi-turn conversations

The majority of AI interactions are not one-and-done queries—they're ongoing dialogues. Users ask follow-ups, refine their request, and explore tangents within a single session. This means AI systems are building a rich model of user intent across a conversation, and brands need to be present across multiple turns, not just the first question.

Single-turn vs. multi-turn LLM interactions

Multi-turn68%
Single-turn32%
1 in 6
Google queries now include voice or image input

One in six Google queries now includes a non-text input—voice, image, or video. This shift toward multimodal search means content optimization can't be text-only. Structured data, image alt text, and schema markup are becoming critical as AI systems interpret visual and auditory content alongside written pages.

Google query input types (2025)

Text only83%
Voice / image / video17%

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