Scrunch measures AI share of voice by tracking competitive presence—the percentage of AI responses mentioning a user’s brand compared to competitors across tracked prompts.
Additional context: Scrunch collects real responses across AI platforms, detects brand mentions in reach response, and calculates competitive presence as a percentage over set time periods.

For example, imagine a Scrunch user in the consumer packaged goods industry is measuring AI share of voice to understand how their brand compares to competitors in terms of brand mentions and citations over a specific timeframe. They can see:
Dashboard view:
Prompt Manager view:
The user can filter results by branded versus non-branded prompts, topic cluster, AI platform, funnel stage, persona, geographic region, whether specific brands or competitors are mentioned, and more.
Increase AI share of voice by prioritizing high-intent, non-branded prompts that represent core product categories and audience demand. Identify and fill content gaps by updating or creating content that exceeds the quality of content currently being cited as a source by AI platforms.
Scrunch uses multiple methodologies to collect prompt data from AI platforms like ChatGPT, Perplexity, Google AI Overviews, and others, including browser automation and official platform APIs.
Scrunch allows users to create customer personas based on unique characteristics and geographies and either auto-generate prompts based on those personas or assign personas to existing prompts for targeted tracking and filtering.
Scrunch currently supports seven major AI platforms: ChatGPT, Claude, Gemini, Perplexity, Google AI Mode, Google AI Overviews, and Meta AI. Support for Microsoft Copilot and Grok is coming soon.