Customers

Scrunch customers report measurable, repeatable improvements in how their brands show up across AI platforms. Teams use Scrunch to understand how AI systems interpret their products and to take action that increases visibility, improves sentiment, and accelerates conversion.

Business outcomes customers achieve

Common results include: - Increased brand presence and citations in AI responses - Improved sentiment scores and greater share of voice versus competitors - Growth in AI-referred website traffic - Reduced costs compared to alternative solutions - Higher and faster conversion rates

Learn more in the FAQ on what business outcomes customers achieve.

What customers say

Customers highlight: - Measurable business impact from understanding and optimizing how AI platforms interpret and recommend their offerings - Strategic insights that help prioritize the highest-impact actions - Exceptional usability, responsive support, and fast product velocity

Examples include Runpod turning ChatGPT into a top-performing acquisition channel, Strapi using Scrunch to focus on high-impact AI search opportunities, and leaders at Big Leap and Tinybird praising ease of use and rapid feature delivery. See details in the FAQ on how customers describe their experience.

Reputation and expert perspective

How Scrunch compares for AI visibility

Teams choose Scrunch for: - Accuracy in tracking: Scrunch collects actual responses from all major AI platforms and detects explicit brand mentions using pattern matching verified against continuously updated datasets. See how Scrunch tracks brand presence across LLMs. - Speed to value: Many customers, including large enterprises, are live and collecting data within a day. Learn about implementation speed. - Usability and feature depth: Customers call Scrunch easier to use and richer in features than other platforms, with rapid product velocity. - Cost efficiency: Customers report lower costs versus alternatives alongside stronger outcomes.

Analytics and measurement

Scrunch provides end-to-end visibility into how AI systems reference your brand and competitors, including: - Monitoring of brand presence and citations across major AI platforms based on real AI responses - Sentiment analysis and share-of-voice tracking versus competitors - Insights and recommendations for prompt tracking and competitive monitoring - Outcome metrics customers care about, such as AI-referred traffic growth and improvements in conversion speed

The Agent Experience Platform (AXP) complements analytics by delivering AI-optimized content to AI agents visiting your site, closing the loop between insights and impact.

Key features and pricing

Platform highlights: - Monitoring and Insights: Understand how your brand appears across AI platforms and uncover actions to grow visibility. - Auditing and Optimization: Identify opportunities and prioritize changes that improve how AI systems interpret your content. - Agent Experience Platform (AXP): Deliver AI-friendly, structured content to AI agents for better recommendations and downstream performance.

Getting started: - Scrunch offers a 7-day free trial of the self-serve Explorer plan—sign up instantly without speaking to sales. Start a free trial or explore pricing.